Frequently Asked Questions
Everything you need to know about our fresh-baked treats.
Do you offer nationwide shipping?
Yes, we ship our cupcakes nationwide via overnight delivery to ensure they arrive fresh and delicious at your doorstep.
How should I store my cupcakes once they arrive?
We recommend enjoying our cupcakes at room temperature. If you are not eating them immediately, store them in an airtight container at room temperature for up to 24 hours. Do not refrigerate, as this can dry out the cake.
Are there gluten-free or vegan options available?
We offer a selection of gluten-free and vegan flavors every day. Please check our daily menu for specific availability.
Can I place a custom order for a special event?
Absolutely! We specialize in custom orders for weddings, birthdays, and corporate events. Please contact our events team at least 48 hours in advance for personalized decorations or large quantities.
What is your return policy?
As our products are perishable food items, we do not accept returns. However, if there is an issue with your order, please contact our customer service team within 24 hours of delivery for assistance.
Do your cupcakes contain nuts?
While we offer flavors without nuts, all of our cupcakes are baked in a facility that processes peanuts and tree nuts. We cannot guarantee a 100% nut-free environment.